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Drive Smarter Product
Design and User Experiences

About Us

Our specialized transcription, analysis, and translation services have been supporting researchers in capturing, interpreting, and acting on user feedback with accuracy for a decade. Whether you’re conducting usability tests, UX research, or in-depth behavioral studies, we provide the expertise and services to enhance and support your analytical objectives. With industry-leading accuracy, seamless integration, and a commitment to data security, we ensure that your research is both efficient and impactful.

Supporting the research community for more than a decade

Supporting the research community for more than a decade

Departments

User Research

Transcribes interviews and focus groups to analyze user needs, pain points, and behaviors.

Usability Testing

Captures real-time user interactions and feedback to improve product navigation and functionality

Accessibility & Inclusive Design

Documents usability feedback from people with disabilities to ensure compliance and inclusivity.

Customer & Service Design Research

Maps customer journeys and extracts insights from multi-channel experiences.

Behavioral & Cognitive UX Research

Analyzes user decision-making, cognitive load, and emotional responses in digital interactions.

Product Testing & Innovation

Captures reactions to new features, prototypes, and product concepts for refinement.

Transcription
AI Powered and Manual Services

Transcription
AI Powered and Manual Services

Our AI-powered transcription solutions provide fast, cost-effective, and highly accurate transcripts in real time, perfect for projects with tight deadlines. You can customize AI-generated transcripts to fit different research methods, whether you need verbatim or intelligent verbatim formats. With structured tagging for speakers and categories, our solution ensures smooth integration with your research tools.

Our AI-powered transcription solutions provide fast, cost-effective, and highly accurate transcripts in real time, perfect for projects with tight deadlines. You can customize AI-generated transcripts to fit different research methods, whether you need verbatim or intelligent verbatim formats. With structured tagging for speakers and categories, our solution ensures smooth integration with your research tools.

AI Powered

AI Powered

AI Transcription

AI Transcription

Our AI-powered transcription solutions provide fast, cost-effective, and highly accurate transcripts in real time, perfect for projects with tight deadlines. You can customize AI-generated transcripts to fit different research methods, whether you need verbatim or intelligent verbatim formats. With structured tagging for speakers and categories, our solution ensures smooth integration with your research tools.

Our AI-powered transcription solutions provide fast, cost-effective, and highly accurate transcripts in real time, perfect for projects with tight deadlines. You can customize AI-generated transcripts to fit different research methods, whether you need verbatim or intelligent verbatim formats. With structured tagging for speakers and categories, our solution ensures smooth integration with your research tools.

Cost-effective transcripts ideal for tight deadlines.

Cost-effective transcripts ideal for tight deadlines.

Verbatim options with structured tagging for speakers

Verbatim options with structured tagging for speakers

Easily connects with popular meeting platforms.

Easily connects with popular meeting platforms.

Transcribe in multiple languages

Transcribe in multiple languages

Managed Service

Managed Service

Human Reviewed Transcription

Human Reviewed Transcription

For difficult audios and contextual understanding, our experienced transcriptionists provide meticulously reviewed transcripts as per your needs. Human transcription ensures speaker differentiation, nuanced interpretation, and structured formatting to support research instruments such as user interviews, focus groups, usability tests, ethnographic studies, and diary studies.

For difficult audios and contextual understanding, our experienced transcriptionists provide meticulously reviewed transcripts as per your needs. Human transcription ensures speaker differentiation, nuanced interpretation, and structured formatting to support research instruments such as user interviews, focus groups, usability tests, ethnographic studies, and diary studies.

Every word accurately captured even for difficult audio

Every word accurately captured even for difficult audio

Adapt to regional dialects, accents, and terminologies

Adapt to regional dialects, accents, and terminologies

No file sharing and strict data security with trained professionals

No file sharing and strict data security with trained professionals

Expert transcription in multiple languages

Expert transcription in multiple languages

Self-Coding

Self-Coding

Our self-coding platform allows you to transform continuous customer feedback into real-time insights. Designed for UX and product design researchers, it enables seamless tagging, and analysis of thousands of support tickets, sales calls, usability tests, product reviews, and churn reasons. By centralizing all types of data, it provides a complete view of your customer

Our self-coding platform allows you to transform continuous customer feedback into real-time insights. Designed for UX and product design researchers, it enables seamless tagging, and analysis of thousands of support tickets, sales calls, usability tests, product reviews, and churn reasons. By centralizing all types of data, it provides a complete view of your customer

Easily tag qualitative and quantitative data, ensuring efficient analysis and faster insights.

Tag and organize your data in real-time

Easily edit transcripts on your own

Manage coding process independently

Take full control of how you classify and interpret data, applying your own framework.

Generate reports with clear visualizations

Identify trends, patterns, and key themes and generate reports.

Expert Coding by Us

Expert Coding by Us

Save time and focus on strategic research while our expert team codes your data for you. Whether you have a predefined codebook or need one developed from scratch, we provide accurate, context-rich analysis for your UX and product design goals. Our services cover qualitative and quantitative data, open-ended surveys, usability tests, customer interviews, product feedback, and more, ensuring deep insights that enhance your research impact.

Save time and focus on strategic research while our expert team codes your data for you. Whether you have a predefined codebook or need one developed from scratch, we provide accurate, context-rich analysis for your UX and product design goals. Our services cover qualitative and quantitative data, open-ended surveys, usability tests, customer interviews, product feedback, and more, ensuring deep insights that enhance your research impact.

Proficiency in qualitative and quantitative research methods, including thematic and mixed-methods analysis.

Proficiency in qualitative and quantitative research methods, including thematic and mixed-methods analysis.

Custom coding frameworks and thematic structures that align with your research goals.

Custom coding frameworks and thematic structures that align with your research goals.

Turn your findings into reports that create action with your team and stakeholders.

Turn your findings into reports that create action with your team and stakeholders.

Translation Services

We offer over 100+ language pairs that combine to give market research firms countless potential to understand diverse consumers. All you have to do is send us your audio or video files in any language, and our experts will translate both quantitative and qualitative research data, ensuring accurate translation across cultural boundaries.

Accuracy

All our translators are native speakers, so they can handle the strong accents and unusual phrases.

Nuanced

Our translators are well versed in regional speech patterns to ensure you have accurate translation that says exactly what your research means.

Research Knowledge

Our translators aren’t just language experts. They also have the experience to ensure that translations meet your research needs.

Case Studies

Case Studies

Making Job Hunting Smarter and More Efficient

Making Job Hunting Smarter and More Efficient

ANT helps to reimagine the User Experiences with Data-Driven Insights

ANT helps to reimagine the User Experiences with Data-Driven Insights

Read More

Read More

ANT Unlocks Deeper Connections with Users - One Insight at a Time

ANT Unlocks Deeper Connections with Users - One Insight at a Time

The Backstory: A Million Voices, One Mission

The Backstory: A Million Voices, One Mission

Read More

Read More

Benefits

Data Security

Encrypted data transfer, HIPAA compliance, and adherence to Institutional Review Board standards ensure your data remains safe.

Scalability

Effortlessly manage large volumes and complex projects while maintaining consistent results.

Competitive Pricing

Clear, competitive pricing with no hidden fees, tailored to fit your research goals and budget.

Personalized Support

Dedicated Account Managers provide personalized support every step of the way.

Benefits

Data Security

Encrypted data transfer, HIPAA compliance, and adherence to Institutional Review Board standards ensure your data remains safe.

Scalability

Effortlessly manage large volumes and complex projects while maintaining consistent results.

Competitive Pricing

Clear, competitive pricing with no hidden fees, tailored to fit your research goals and budget.

Personalized Support

Dedicated Account Managers provide personalized support every step of the way.

"Frequently Asked Questions"

What’s the difference between AI transcripts and human-reviewed transcripts?

How many languages do you support for transcription and translation?

Is my data secure with your services?

Can I collaborate with my team on qualitative analysis projects?

How do your translation services ensure accuracy?

Need a Custom Quote?

We strive to deliver best-in-class services at an affordable and transparent price.

Need a Custom Quote?

We strive to deliver best-in-class services at an affordable and transparent price.

Get in touch with us

Fill the form or drop an email

information@datagainservices.com

© 2025 Datagain Services. All rights reserved for Ant by Datagain.

Drive Smarter Product
Design and User Experiences

Drive Smarter Product
Design and User Experiences

Departments

User Research

Transcribes interviews and focus groups to analyze user needs, pain points, and behaviors.

User Research

Transcribes interviews and focus groups to analyze user needs, pain points, and behaviors.

Usability Testing

Captures real-time user interactions and feedback to improve product navigation and functionality

Usability Testing

Captures real-time user interactions and feedback to improve product navigation and functionality

Accessibility & Inclusive Design

Documents usability feedback from people with disabilities to ensure compliance and inclusivity.

Accessibility & Inclusive Design

Documents usability feedback from people with disabilities to ensure compliance and inclusivity.

Customer & Service Design Research

Maps customer journeys and extracts insights from multi-channel experiences.

Customer & Service Design Research

Maps customer journeys and extracts insights from multi-channel experiences.

Behavioral & Cognitive UX Research

Analyzes user decision-making, cognitive load, and emotional responses in digital interactions.

Behavioral & Cognitive UX Research

Analyzes user decision-making, cognitive load, and emotional responses in digital interactions.

Product Testing & Innovation

Captures reactions to new features, prototypes, and product concepts for refinement.

Product Testing & Innovation

Captures reactions to new features, prototypes, and product concepts for refinement.

Get in touch with us

Fill the form or drop an email

information@datagainservices.com

Get in touch with us

Fill the form or drop an email

information@datagainservices.com

Translation Services

We offer over 100+ language pairs that combine to give market research firms countless potential to understand diverse consumers. All you have to do is send us your audio or video files in any language, and our experts will translate both quantitative and qualitative research data, ensuring accurate translation across cultural boundaries.

Accuracy

All our translators are native speakers, so they can handle the strong accents and unusual phrases.

Nuanced

Our translators are well versed in regional speech patterns to ensure you have accurate translation that says exactly what your research means.

Research Knowledge

Our translators aren’t just language experts. They also have the experience to ensure that translations meet your research needs.

Translation Services

We offer over 100+ language pairs that combine to give market research firms countless potential to understand diverse consumers. All you have to do is send us your audio or video files in any language, and our experts will translate both quantitative and qualitative research data, ensuring accurate translation across cultural boundaries.

Accuracy

All our translators are native speakers, so they can handle the strong accents and unusual phrases.

Nuanced

Our translators are well versed in regional speech patterns to ensure you have accurate translation that says exactly what your research means.

Research Knowledge

Our translators aren’t just language experts. They also have the experience to ensure that translations meet your research needs.

"Frequently Asked Questions"

What’s the difference between AI transcripts and human-reviewed transcripts?

What’s the difference between AI transcripts and human-reviewed transcripts?

How many languages do you support for transcription and translation?

How many languages do you support for transcription and translation?

Is my data secure with your services?

Is my data secure with your services?

Can I collaborate with my team on qualitative analysis projects?

Can I collaborate with my team on qualitative analysis projects?

How do your translation services ensure accuracy?

How do your translation services ensure accuracy?