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Submitting your recordings: Automatic, Manual, and Both
admin
10/31/2022
Basis on the need, budget, workflow, and urgency, the user can choose between Automatic, Manual and Both. The table below provides a detailed description and difference between the three options.
| Feature | Automated | Manual | Both |
|---|---|---|---|
| Type | Automatic generated draft | Manually transcribed by expert transcriptionists | Automatic generated draft with edits made by our expert transcriptionists |
| Cost | $0.25 per audio minute | $1.25 per audio minute | $1.50 per audio minute |
| TAT | Within 30 minutes | 5, 3 and 1 business day as per request | Automatic generated draft within 30 minutes. Manually edited transcript in 5, 3 and 1 business day as per request. |
| Accuracy | Entirely dependent on several factors such as audio quality, number of speakers, and background noise. | As accurate as humanly possible or 99% accurate | The automatic generated first draft will be overwritten by our 99% accurate manually transcribed version. |
| Timestamps | No | Yes | Yes |
| Verbatim | Yes | Yes and No (option to choose) | Yes |
| PII redaction | No | Yes | Yes |
| Pros | Transcript is generated instantly | Highly accurate transcript. The order can be customized as per need | Best of both worlds |
| Cons | Quality is not guaranteed | Slower compared to automated | – |
What is the best option for me?
In case the above confuses you, we recommend keeping the default values while creating the order which is Manual + 5 business days + Timestamps.
99% of our customers choose and are satisfied with this combination!